Effective Date: January 01, 2024
- General:
Manishiwani has collaborated with StyleMyCatalog Network Solution strives to provide efficient and reliable shipping options for all our products. This policy outlines the processes, costs, and timelines associated with delivering purchases to your doorstep.
- Shipping Methods:
We offer a variety of shipping methods to cater to diverse needs and budgets, including:
Standard Ground Shipping: The most economical option, with delivery times typically ranging from 3-5 business days.
Expedited Shipping: Faster delivery option, usually arriving within 1-3 business days, at an additional cost.
Overnight Shipping: The fastest option guaranteed to arrive the next business day, with the highest shipping cost.
- Shipping Zones and Costs:
Shipping costs are calculated based on the order weight, destination, and chosen shipping method. We apply shipping zone rates, so your cost may vary depending on your location. You can see the estimated shipping cost during checkout before finalizing your order. The shipping might be shared manually via. email, phone, WhatsApp, etc.
- Order Processing and Dispatch:
We aim to process and dispatch orders within 24 hours on weekdays (excluding holidays). Please note that this timeframe may be slightly longer for larger orders or during peak periods. You will receive a confirmation email with tracking information once your order ships.
- Free Shipping:
We offer free standard ground shipping on orders exceeding your free shipping threshold ₹3499 This incentive applies to most domestic locations within India.
- International Shipping:
Currently, our business is confined to India only. International shipping may optimistically start soon.
- Order Tracking:
Once your order ships, you will receive an email with a tracking number and link to track its progress online. You can use this information to follow your package along its journey to your doorstep.
- Delivery Instructions and Exceptions:
Please provide clear and accurate delivery instructions during checkout. We cannot guarantee delivery to specific individuals or locations within a building. While we aim for on-time delivery, unforeseen circumstances like adverse weather, carrier delays, or incorrect addresses may impact timelines.
- Undelivered Packages:
If a package is deemed undeliverable due to an incorrect address, recipient unavailability, or other reasons, it will be returned to us. We will contact you to determine the best course of action, which may include reshipment at your expense or a refund for the product cost.
- Insurance:
All orders are automatically insured against loss or damage during transit. If you receive a damaged item, please contact us within 48 hours of delivery with photos and details of the issue. We will work with you to resolve the issue promptly.
- Contact Us:
For any questions or concerns regarding your order shipment, please feel free to contact our customer service team through email at support@stylemycatalog.in or phone: at +917838333174. We are here to assist you!